How to clear the cache on Xbox 360


The Xbox 360 system cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. You can often resolve issues with your Xbox 360 by clearing the system cache.

When you clear the Xbox 360 cache, you don’t remove the following:

  • Your gamertag
  • Content that you’ve downloaded
  • Game files
  • Console software updates

Clearing the cache does remove previously downloaded game updates. You must download these updates again the next time you play the game.

To clear the system cache

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage.
The Storage category is highlighted on the System Settings screen.
  1. Highlight but don’t select a storage device, and then press Y on your controller for Device Options.
  2. Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

'Hard Drive' is highlighted on the Storage Devices screen.
  1. On the Device Options screen, select Clear System Cache.
The 'Clear System Cache' option is highlighted on the Device Options screen.
  1. When prompted to confirm storage device maintenance, select Yes.
  2. Note When you’ve successfully cleared the system cache, you’ll return to the Storage Devices screen. You can then press the Guide button on the controller and return to Xbox Home.

What are other users saying about these topics?

Visit the Xbox Support Forums to see what other users are saying about these topics or to ask your own questions, and view the following conversations:

Xbox Support Forums – Using my console

Note that Xbox Support Forums content is available only in English. To translate Xbox Support Forums content into another language, paste the URL into an online translation tool such as Bing Translator.

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